A SaaS tool that guides users through automated dispute workflows: it collects booking evidence, generates pre-filled chargeback letters and regulatory complaints (DGCA, EU261, CAA), and tracks escalation timelines. It integrates with email to auto-detect booking confirmations and cancellation notices, flags refund SLA violations, and sends demand notices on the user's behalf. For complex cases it connects users to consumer lawyers or claims handlers on a success-fee basis.

Post-pandemic air travel volumes have surged while airline and OTA customer service quality has declined sharply, creating a flood of unresolved disputes. EU261/2004 enforcement, India's DGCA consumer grievance push, and the rise of AI-assisted legal drafting make automated dispute resolution both timely and technically feasible.