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Conversational voice and chat AI agents that guide shoppers through product discovery and close sales on brand websites.
Added May 10, 2026
3 signals
Online shoppers are forced to navigate menus, filters, and static product pages to find what they need, which leads to drop-off and lost sales. Standard chatbots can answer basic questions but fail to actively guide customers toward a purchase the way an in-store associate would.
A SaaS platform that deploys agentic voice and chat AI agents trained on a brand's full site, product catalog, and voice. The agents converse with shoppers, handle discovery, answer product questions, recommend the right items, and drive conversions directly within the storefront.
LLM and voice AI capabilities have matured to the point where conversational agents can reliably handle nuanced product discovery, and ecommerce brands are actively seeking ways to lift conversion beyond what static UX and basic chatbots provide.
Instead of forcing users to click through menus, filters, and static pages, Omakase enables brands to offer a conversational AI experience — where customers can talk or type with an AI agent that understands the brand’s entire site, product catalog, and voice. The agent guides customers through discovery, answers questions, and helps them find the right product — just like a knowledgeable in-store associate, but online.
Lead customers through the launch and implementation of their first Voice AI and conversational AI agents , serving as a hands-on product expert throughout discovery, training, testing, go-live, and continued management and optimization
+2 more signals