A centralized SaaS platform that aggregates booking confirmations to monitor flight status and policy compliance in real-time. When disruptions occur, the tool automatically detects eligibility for refunds or compensation under relevant laws (e.g., EU261, DGCA) and generates formal, legally-sound demand letters or chargeback documentation. It streamlines the escalation process by identifying executive contact channels and automating follow-ups to ensure users recover their funds efficiently.

Post-pandemic travel has surged, leading to record cancellations and staffing shortages that cripple customer support responsiveness. Simultaneously, consumers are increasingly aware of their passenger rights but lack the specialized tools to enforce them against complex corporate bureaucracies.