A tool that connects to users' email and booking confirmations, automatically detects cancellations, overcharges, and refund eligibility, then generates and sends legally-backed claim letters, regulatory complaints, and chargeback documentation on the user's behalf. It tracks each case through resolution, escalates through the correct channels (airline, OTA, credit card, consumer protection agency), and alerts users to compensation they're legally owed but didn't know about.

Post-pandemic travel volumes have surged while OTA customer service quality has declined, with platforms increasingly replacing human agents with unhelpful chatbots. Simultaneously, consumer protection regulations (EU261, DGCA rules, US 24-hour cancellation) have strengthened, creating a widening gap between what travelers are owed and what they actually receive.