HR, Recruiting, and Workforce Business Ideas

"You'll inherit a partially-formed team and hire the rest of it, while establishing the plays, frameworks, and operating rhythms that make GSI success repeatable and scalable. GSIs are highly matrixed organizations with multiple practices, service lines, geographies, and stakeholder groups, and success requires influence without formal authority at every level. Your team will run Claude Center of Excellence builds, Train-the-Trainer programs, and multi-practice rollouts — and you'll be the person who directs what works at one partner into a methodology that works at all of them. You'll be instrumental in defining how Anthropic scales Customer Success through partners, not just to them."

"We have a strong foundation of onboarding that works today, but it is very “self serve”: proven ramp content and an internal knowledgebase. What's needed is someone to operationalize it by taking what exists today and build it into an AI driven, structured, measurable program inside a modern learning platform. You will have cross-functional support and leadership engagement, but this program lives with you: you set the strategy, drive the build, and own the outcomes."

"I think we'll soon be seeing a lot of this actually. Companies are spending or willing to try it out because they get talked into the hype of saving an ass ton of money and the automation of it all, but if they don't see actual gains they'll drop AI Implementations fast. We're already seeing it happen. Starbucks recently dropped their AI Inventory program, it created more work, didn't work or function properly, and made inventory take like 3x as long vs. just manually counting it. I'm sure there's a lot of other such cases where people are finding out that they're actually working more because the AI implementation is just bad and wasting a lot of time and resources."