We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

3. Solve the Routing Problem Today, requests for documentation help, knowledge infrastructure, and tool guidance flow to a person. That doesn't scale and it creates a single point of failure. You'll replace that with a system: a well-governed intake pathway, enabled by an AI agent, and self-serve guidance that handles the majority of inbound without a human in the loop.