A productized service that turns complex products into current, hands-on training systems for customers, partners, and field teams.
Added Jul 6, 2026
B2B? technology, industrial, semiconductor, AI, defense, and operations-heavy companies are hiring people to create training materials, run workshops, maintain playbooks, manage knowledge bases, and measure readiness. The pain is not generic learning content; it is keeping product-specific enablement current as products, procedures, integrations, and customer use cases change. Internal teams often rely on scattered SMEs, stale slides, ad hoc office hours, and inconsistent onboarding, which slows adoption and increases support burden.
Offer a managed technical enablement service that audits a product or workflow, interviews SMEs, builds modular training assets, creates hands-on labs or demos, runs live sessions, and maintains a version-controlled enablement library. The first delivery can be a 4-6 week customer or partner onboarding package with instructor guides, learner guides, demos, assessments, FAQs?, and a train-the-trainer handoff. Over time, the service can productize into reusable templates, readiness scoring, content update workflows, and lightweight tooling around LMS, knowledge base, and CRM? data.
AI, cloud, cybersecurity, semiconductor, manufacturing, autonomous systems, and enterprise software vendors are shipping faster while selling into customers who need proof of operational readiness. The signals show many companies staffing this function internally, suggesting immediate budget for outsourced or fractional enablement capacity.
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Partner with SMEs (Product, SE, Sales Ops, Channel) to prepare session agendas, demos, and practice scenarios that map to priority GTM workflows—not generic soft-skills training Maintain enablement calendars, logistics, and delivery readiness for cohort onboarding, everboarding, and partner programs so launches and training waves run on time
Provide technical training remotely or on-site, and create implementation, maintenance, and customer-specific guidance. Create and maintain artifacts, templates, documentation, and scripts for service delivery, training, implementation, and customer workflows.
The technical instructor will be responsible for classroom and virtual delivery of Kong technical training. You will be working at a hectic and fast-paced startup as a member of the education team. This team is responsible for creating and delivering both online and instructor-led training to Kong customers and partners. Deliver in-person and virtual instructor-led training offerings to diverse audiences including engineers, solutions architects, managers and operations personnel
Workato's Education team helps our customers, partners, and community build real skills on the Workato platform — from first recipe to advanced, production-grade automations. We are looking for a Technical Trainer to create and deliver hands-on training that teaches people how to do things in Workato and gives them a strong foundation to build on.
We’re looking for a Product Trainer to help us train our customers on Hootsuite and Talkwalker products and act as a key member of the end-to-end customer journey. You’ll be working with the Professional Services team to successfully launch and guide customers by educating them on how to use Hootsuite/Talkwalker products. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model.
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