Person yeah more than likely not yeah and i think that's kind of most common like when people do call in and they're saying everything's hacked is like typically it's like their google account or some apple account and they don't have mfa set up on it and they're not familiar with how to go and secure those kind of things and you know just trying to inform people like what you should do is go change all your passwords put mfa on everything and see if that resolves it yeah especially too because like

Of other requests that we've been asked to do like securing all the accounts that is something that we can first help you with but that's one of those things where people can do that themselves yeah for the most part and what i always tell pretty much everyone that calls with these types of issues is change all of your passwords for every account no exceptions get last pass just start over completely change every single password but yeah or use any similar passwords at all him turn on multi-factor for everything and then any apps like cloud apps google microsoft apple revoke all your sessions from other devices and that we've seen is very successful at stopping these kinds of like low-level attacks that the average person is typically going to be right with

I think all of us in the profession have dealt with you know things like this before for sure you know i've gotten email notifications that somebody successfully signed in and i've gotten two factor codes that i don't expect and i remember being a kid and playing online games and getting a notification that somebody signed into my account from russia and you know trying to figure out what do i do about this right yeah i just lost my account like yeah like how do i stop this yeah but you know fortunately we have a little bit more understanding of how these things work than the average person and we're able to help at least fix those issues for ourselves and and attempt to help people fix them for themselves as well yeah and i think that's kind of one of the