Provide a managed service that plans and executes quarterly loyalty campaigns using customer and repair-order data. The operator segments customers, creates tiered rewards and appreciation events, coordinates messaging, equips frontline staff with redemption procedures, and reports booked appointments and repeat visits.

Automotive employers are explicitly hiring for after-sales engagement and loyalty program execution, while industry discussion is promoting tiered rewards as a way to increase service frequency. This creates an opening for a specialized external operator before workshops add permanent headcount.