Personal Finance, Accounting, and Tax Ideas

"So to start by describing the second look use case, which is quite prevalent in the market now, a consumer applies for credit and based on their traditional credit score or credit report, they fail to qualify. They don't meet the lender's criteria. Instead of the lender saying no at that point, they ask the consumer for more information. And the consumer then, by the way, I'm saying consumer, but this could all relate to a business lending as well. The consumer, the applicant then has the opport"

"But if you just need a simple nudge, they might do and let's save our collection agent for over here. But it was very much a game of like limited resources and figuring out how to apply them. I, in my newsletter have sort of called debt collection in the age of generative AI, like collections abundance moment. And what I mean by that is that resource constraint thing, I'm not going to say it entirely goes away, but it significantly changes. So I'm curious if you can kind of articulate from your perspective, like, how do you think generative AI will change, not so much like tactically what we do, but more like strategically how collection shops approach"