Provide a managed audit in which trained testers complete borrower and investor journeys, preserve evidence, contact support, and compare every promise with the resulting terms and account behavior. Deliver a prioritized findings report covering disclosure gaps, unexpected charges, broken identity or bank connections, credit-reporting risks, cancellation barriers, and support failures, followed by a remediation workshop and optional retesting.

Digital lenders increasingly combine subscriptions, referral offers, automated support, bank connections, and third-party underwriting into journeys that are difficult to evaluate end to end. Recent reviews show that failures at the boundaries between these systems can create immediate financial harm and reputational risk.