Provide regional delivery operators with a managed service that investigates disputed transactions, assembles an evidence timeline, identifies the responsible party, and recommends or executes the correct refund or balance adjustment under an agreed policy. Begin with periodic audits of closed complaints and high-risk cancellation cases, then productize recurring data ingestion, exception detection, and case packets.

Delivery transactions increasingly combine card authorizations, cash collection, restaurant acceptance, cancellation fees, and automated support decisions. That complexity makes isolated records unreliable and gives operators a measurable reason to reduce chargebacks and repeat contacts.