The core issue is probably that video testimonials are a nice-to-have, not a must-have, for most SaaS founders. People pay to stop pain or get quick wins — social proof via video is usually a later stage thing. If you can't point to a single paying customer using your tool to get a testimonial, the problem might be that nobody is desperate enough for this yet.

thanks for the honest words, really. those 3 questions are the ones i keep coming back to at 4am lol.here's my current answer: who: indie founders, solo devs, small saas makers who already have a handful of paying customers but hate the awkwardness of chasing testimonials. the real problem: customers say "yeah i'll write you one" and then... silence. or they send a vague "great product" that doesn't convince anyone. founders end up with empty testimonial pages or begging friends for fake reviews. my bet is that if i make collecting testimonials frictionless (one link, 30 seconds), people will actually do it. honestly i'm still figuring out if that pain is real or just my own frustration projected. that's why i'm here, to find out.