A managed service that monitors payment transactions around the clock and continuously improves fraud, compliance, and routing rules.
Added Aug 8, 2026
Medium opportunity (58%)
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Payment teams must balance fraud losses, regulatory risk, approval rates, and processing costs across large transaction volumes. Static rules degrade as customer behavior and attack patterns change, while analysts spend substantial time investigating alerts, finding new patterns, and updating controls.
Provide a managed payment-operations service that connects transaction, chargeback, processor, and compliance data to identify anomalies and underperforming rules. Analysts review model findings, investigate high-impact exceptions, and deliver controlled rule or routing changes with documented reasoning and measurable results. The initial offer should keep execution human-approved rather than allowing an opaque model to change payment controls autonomously.
Payment organizations are already using machine learning for fraud scoring and increasingly expect continuous optimization across risk and compliance. More capable AI analysis can shorten investigations and expose relationships across fragmented payment data, but concern about black-box decisions creates demand for a supervised managed operation.
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Design and implement bank-quality payment operations processes across Direct Entry and NPP, with scalability for additional payment channels as Shift's offerings grow. Enhance transaction monitoring capability, moving from foundational rules to mature, risk-based detection, including rule design, alert triage and escalation.
Own high-scale fraud detection and mitigation, payments operations, and risk assessment within your assigned area end-to-end — from strategy through execution and post-launch measurement
Code Story: Insights from Startup Tech Leaders [SPEAKER_03]: So the trust team was one of the first ones that we worked with, and they did all sorts of fraud detection ML. [SPEAKER_03]: So there was a lot of payment shapes, fraud challenges at the time. [SPEAKER_03]: Every reason for Alabama in many ways is also a payments company. [SPEAKER_03]: It moves money across bank account, across borders. [SPEAKER_03]: And as a result, it's the target of a lot of the same for fraud attacks on the traditional and processors. [SPEAKER_03]: people trying to extract money from the system fraudulently in any number of plays, and they want to take it right faster. [SPEAKER_03]: They want to use more real-time data, dreaming features, capture signals, of changing user behavior and real-time and use that to protect these bad actors, better, and all those things were really difficult.
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