8 Signals

Real-Time Agentic Support Orchestrator

An AI support automation layer that listens to customer conversations, triggers workflows, and resolves issues in real time.

Added Jun 2, 2026

Customer Support

AI Automation

LLM Observability

Opportunity score

/ 100

Low opportunity

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The Problem

Support teams are moving beyond conversation analytics toward systems that can act during live customer interactions. Companies need reliable ways to automate issue resolution, connect actions to existing sales and support tools, and monitor LLM behavior when agents make decisions in real time.

Potential Solution

Build a SaaS orchestration tool for contact centers that connects live communication platforms with Salesforce, Outreach, ZoomInfo, Sales Navigator, and internal workflow systems. It would provide agentic action triggers, workflow automation, prompt tracing, response analysis, and debugging tools so teams can deploy and govern real-time AI support agents.

Why Now?

Dialpad’s repeated hiring signals show an active shift from AI insights to agentic AI that automates workflows and resolves customer issues live. The need for LLM observability and debugging suggests production AI agents now require operational tooling, not just model experimentation.

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Showing 1-13 of 13 signals

Job adsSep 22, 2026

motive

Technology Program Analyst II - Support AI

Partner with cross-functional teams to integrate the AI platforms with core systems like Salesforce, internal APIs etc to enable seamless end-to-end resolution. Monitor AI agent performance, analyze conversation transcripts, and iterate on system configurations to improve resolution rates and customer satisfaction.

Job adsJul 8, 2026

hpe

Senior Manager – Digital Platform Automation

Lead engineering delivery for networking customer portal, automation platforms and solutions that enhance customer support, customer journeys, and enterprise workflows. Drive scalable, intelligent automation capabilities—leveraging bots, RPA, APA, and guided experiences—integrated with Salesforce and enterprise IT systems.

Job adsJun 2, 2026

Dialpad

Account Executive, Commercial

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

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