Provide fixed-duration, on-site backlog-clearing engagements inside the buyer's laboratory. The service receives prioritized failed devices, reproduces failures, performs electrical fault isolation and physical sample preparation, captures microscopy evidence, and delivers standardized root-cause reports with recommended process or equipment follow-up. The initial business uses customer-owned instruments, with specialized external laboratories subcontracted when the buyer lacks a required technique.

Concurrent hiring across several semiconductor companies and manufacturing regions indicates that failure-analysis capacity is a recurring operational constraint. Increasing device and package complexity also requires more specialized investigations while qualified laboratory personnel remain difficult to add quickly.