Offer a human-led therapy navigation package: intake interview, insurance and budget review, modality guidance, provider shortlist, availability checks, and booking support. The service would not provide therapy or clinical diagnosis; it would act as a patient-side navigator that organizes options, explains tradeoffs, and helps the person get to a first appointment. Over time, the workflow can become partially productized with provider databases, scripts, payer lookup, follow-up checklists, and referral partnerships.

Telehealth expanded therapist choice but also made the decision more confusing because licensure, platform pricing, insurance coverage, and therapy type vary widely. Consumers are already asking public forums for help with the exact navigation steps directories and platforms do not fully solve.