Provide employers and benefits consultants with a managed reconciliation service that compares activity evidence, program rules, awarded points, and fulfilled rewards. The operator investigates exceptions, prepares correction files for the wellness vendor, manages employee cases through resolution, and reports recurring failure patterns. Delivery can begin with secure exports and structured case handling, then add connectors and automated matching after common exception types are understood.

Employer wellness programs increasingly depend on data from Apple Health, Apple Watch, Fitbit, Garmin, and similar sources, while the evidence shows persistent failures translating that data into incentives. Because these failures have direct monetary consequences, benefits teams have a stronger reason to purchase reconciliation than employees have to adopt another tracking app.